State Farm® Insurance Agent Brian Burklow
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Hays
November 7, 2024
5
out of
5
rating by David Hays
"The entire staff has consistently been professional, timely and courteous. They have made switching and updating policies a breeze. And a shout out to Courtney for fantastic customer service with a great sense of humor"
We responded:
"Thank you so much for your kind words, David! We're delighted to hear that our team has provided you with professional and timely service. Courtney will be especially pleased to know her fantastic customer service and sense of humor made a positive impact. We appreciate your trust in us and look forward to continuing to serve you!"
Ronald Cronin
October 2, 2024
5
out of
5
rating by Ronald Cronin
"As a first time customer of State Farm (ex Progressive), it was an absolute pleasure to talk with Courtney. She made me feel totally at ease and explained everything to me in detail! I am so happy to be part of the State Farm family!!!"
We responded:
"Thank you so much for sharing your experience, Ronald! It's wonderful to hear that Courtney made you feel at ease and provided detailed explanations. We're delighted to have you as part of the State Farm family!"
Jeff Rosenthal
October 2, 2024
5
out of
5
rating by Jeff Rosenthal
"10/02/2024 Update: Excellent, competent service continues! THANK YOU Courtney for all you do to make our insurance needs an easy event :) EXCELLENT, COMPETENT, ATTENTIVE staff! For the past four years, this State Farm office has been nothing shy of exceptional. And, because of that, I foresee a long relationship. FAST, complete and correct service today from Roya Ferguson compelled me to leave this FIVE STAR review. I have referred a few to Burklow State Farm and all have been as equally pleased :) THANK YOU Roya for your exceptional help today! 09/29/2022"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Isis Daniels
August 23, 2024
4
out of
5
rating by Isis Daniels
"Rates keep going up but still the cheapest smh Courtny has always been a big help"
We responded:
"Thanks for sharing your feedback, Isis! It's great to hear that Courtny has been a big help to you. We understand that rate changes can be frustrating, but we're glad to know you still find value in our services. If you ever have any questions or need further assistance, don't hesitate to reach out!"
Brandon Thain
July 16, 2024
5
out of
5
rating by Brandon Thain
"Awesome experience! They are so helpful and genuine. I’ve never had such a great time talking to an insurance company before."
We responded:
"Thank you for the kind words, Brandon! We're thrilled to hear that you had an awesome experience with us. Our team takes pride in providing helpful and genuine service to all our customers. We appreciate your feedback and look forward to assisting you in the future."
Kimberly Cox
June 3, 2024
1
out of
5
rating by Kimberly Cox
"Would not recommend. After having over 10 years it has gone down hill. Lack of communication."
We responded:
"Kimberly, We are sorry that your request was not as timely as you expected it to me. When making a change like you did with your policies, that is made through our corporate office and can take time to process. We appreciate your business throughout the years and hope one day to win back your business. Thank you for the feedback and best wishes. "
Dusty Ware
April 26, 2024
5
out of
5
rating by Dusty Ware
"Shame on me-I’ve been with Courtney @Brian Burklow State Farm for 15-ish years -I think, and never left a review of any kind! It never matters what I need done, new binder, change billing info, fix a problem I caused, claims, or anything else I can message Courtney Crall and boom! It’s done. I could use the website but I’d rather deal with a human and she respects and honors that! Thank you Courtney for always handling my issues promptly and efficiently! Great work!"
We responded:
"Thank you for the kind review and trusting our team with your Insurance needs."
Kim K
March 29, 2024
5
out of
5
rating by Kim K
"Tammy took care of me and my daughter for car insurance and took care of all of our insurance needs. She made it easy to switch. I would definitely recommend."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Abhijit Bhattacharyya
March 25, 2024
5
out of
5
rating by Abhijit Bhattacharyya
"I had great experience working with Tammy. Se thook time in explaining me all the details of both my auto and home insurance needs and the discounts she can give and was able to give me a rate which was substabtially lower than my current insurance. I would strongly recommend this agency."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Nichole G
March 19, 2024
5
out of
5
rating by Nichole G
"I’ve been with Brian Burklow State Farm for years and I have zero complaints! They provide low rates and exceptional customer service. Tammy is the office manager and she has gone above and beyond to ensure that I receive quality customer service and support! 10/10 recommend!!!"
We responded:
"It's fantastic to hear that you've had such a positive experience with Brian Burklow State Farm! Having low rates and exceptional customer service are definitely key factors in choosing an insurance provider, and it sounds like they've exceeded your expectations in both regards. Tammy's dedication to ensuring quality customer service is commendable, and it's great to hear that she's gone above and beyond to assist you. Thank you for sharing your recommendation!"
Rosa Yanes
March 13, 2024
5
out of
5
rating by Rosa Yanes
"Great insurance company I been with them for over 10 years and never had a problem. I highly recommend asking for Courtney if you need assistance. Ms. Courtney is extremely helpful and has always helped on all my concerns and getting all the discounts that I can qualify for."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Alexander Wood
March 7, 2024
5
out of
5
rating by Alexander Wood
"Tiffany is a great agent, you can tell that she truly cares and values her customers experiences and does her best to aid you in whatever way she can. Getting help felt like going to your fun aunt for advice"
We responded:
"It's fantastic to hear that Tiffany has made a positive impression on you with her caring and helpful approach. Knowing that she values customer experiences and goes the extra mile to assist you is a testament to her dedication as an agent. Your analogy of it feeling like seeking advice from a fun aunt adds a personal touch to the customer-agent relationship. If you ever need further assistance or have more questions, Tiffany will likely be there to help just like a supportive family member. Thank you for sharing your positive feedback!"
terrence daggs
March 7, 2024
5
out of
5
rating by terrence daggs
"Great experience with the help of Ms. Tammy! Helped me get set up for my boat, and ATV. She was very helpful and I couldn’t ask for better."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Shane Cheatham
March 5, 2024
5
out of
5
rating by Shane Cheatham
"Great customer service, very helpful Would recommend to anyone needing insurance quotes or coverage."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
Kenlie NAQUIN
February 20, 2024
5
out of
5
rating by Kenlie NAQUIN
"Courtney was amazing!!! She answered every single question I had and was very helpful!! I would recommend her to anyone!!"
We responded:
"We truly appreciate your glowing review and your kind words about our agency. It's fantastic to hear that you've had an amazing experience with us, and that our team has been such a standout in providing excellent service."
Jones Roderick
February 9, 2024
5
out of
5
rating by Jones Roderick
"Courtney Is The Best. I Really Recommend Her to the fullest!!! 💪"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Allison Farone
January 10, 2024
5
out of
5
rating by Allison Farone
"Courtney was incredibly professional and helpful. She was able to resolve my issues promptly and satisfactorily. My sincerest thanks."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Amanda Cost-Hester
December 20, 2023
5
out of
5
rating by Amanda Cost-Hester
"Mary Lee Took care of my insurance needs. Looked for the best rates. Honest and trustworthy. We appreciate your hard work! Highly recommend her to anyone!"
We responded:
"Thank you so much for your kind feedback, Amanda. Mary Lee is always ready and willing to go above and beyond for our customers to ensure they have the best Insurance experience. We look forward to working with you for years to come."
Celeste Lee
December 20, 2023
5
out of
5
rating by Celeste Lee
"It’s a pleasure to work with you in my policies. Service with you is always timely and pleasant. Thank you so much for your excellent service, Mary Lee."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Cheri Deggs
December 14, 2023
5
out of
5
rating by Cheri Deggs
"Great"
We responded:
"Cheri, Thank you for the kind review!"
Ras Cross
November 10, 2023
5
out of
5
rating by Ras Cross
"Not once but always this amazing Mrs Cortney is the one whom keeps tracking a case till solving it in a kind courteous and professional way I'm so glad and satisfied of the that the customer service is treated at this location. Thank you Cortney. Thank you State Farm."
We responded:
"Hi Ras, thank you for the kind words and loyalty to State Farm. We are happy to hear Courtney has been helping track your claim and making sure it's solved in a timely manner. We truly are lucky to have her apart of the team here at Brian Burklow State Farm! We are so happy that you are satisfied with our customer service, and we value your trust. We look forward to serving you for many more years to come! "
Pedro Perico
November 6, 2023
5
out of
5
rating by Pedro Perico
"I have been with State Farm for many years and Courtney us amazing at her job! And She is consistent in her communication skills!"
We responded:
"Hi Pedro, it's great to hear you had a positive experience with Courtney at our Kingwood office. Thank you for taking the time to share your experience with us. We are thrilled that Courtney was able to exceed your expectations and provide you with such great service. We appreciate your business over the years and are glad to have you as a State Farm customer. Looking forward to many more!"
Jessica Tristan
November 1, 2023
1
out of
5
rating by Jessica Tristan
"It took several months before they had my documents correct. The app is ridiculous and not helpful at all."
Earl Kuschel
November 1, 2023
5
out of
5
rating by Earl Kuschel
"Been insured with them for years now and staff is very friendly. 5 star office all the way."
We responded:
"Hi Earl, thank you for the five-star review and trusting State Farm with your insurance needs. We're grateful for your kind words and sharing your positive experience with our Kingwood office. Your loyalty throughout the years is much appreciated and we are looking forward to many more! "
Amy Travioli
September 19, 2023
5
out of
5
rating by Amy Travioli
"Just recievd my Auto insurance from State Farm, my agent is the best, she handled my questions like a pro. Maria Moreno keep up the great work and thanks for giving me the best deals!!"
We responded:
"Hi Amy, thank you for trusting State Farm with your insurance needs and for taking the time to share your experience with our office in Kingwood. We truly appreciate your support and are honored you choose us to help with your Auto Insurance. I am so happy to see Maria provided you with such great service and answered all of your questions. I will make sure to pass your kind words along. Thanks again Amy!"